Last Updated: 14 January 2026

Protecting your privacy is very important to us. Although Elanom is a business established in Germany, we offer our products and services to customers in the United States and therefore comply with applicable U.S. state privacy laws where required.

This includes compliance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), as well as other applicable U.S. state privacy regulations, to the extent they apply to our business activities and customers.

 

Your Rights Under U.S. State Privacy Laws

Depending on your U.S. state of residence (such as California, Virginia, or Colorado), you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal data, and the right to opt out of certain data uses, as provided by applicable law.

• Right to Know (Access): Request details about the specific pieces and categories of personal data we have collected about you.
• Right to Correction (Rectification): Request correction of inaccurate or incomplete personal data we hold about you.
• Right to Delete (Erasure): Request deletion of your personal data, subject to legal exceptions.
• Right to Opt-Out of Sale/Sharing: Direct us not to sell or “share” your personal data for cross-context behavioral advertising.
(Note: We do not sell or trade your personal information to third parties.)
• Right to Limit Use of Sensitive Personal Information (SPI): Limit the use of sensitive personal information, in accordance with applicable laws.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.What Data Do We Collect?
We may collect and process the following categories of personal data:

How Is Your Data Used?
We use your personal data to:

We do not sell or trade your personal information. Data may be shared with trusted service providers (such as payment processors and logistics partners) solely to complete transactions and deliver services.How to Exercise Your Rights
To exercise any of your privacy rights, please contact us using one of the methods below:

Mailing Address:
Elanom
Im Untertal 4
79215 Elzach, Germany

Customer Service Hours:
Monday to Friday: 8:00 a.m. to 6:00 p.m. (GMT-7:00).
We respond to your emails within 24 hours (Mon–Fri). Messages received over the weekend will be answered on Monday.

Non-Discrimination Policy
We will not discriminate against you for exercising any of your privacy rights. You will not be:

Third-Party Services
We use trusted third-party service providers to operate our business, including:

These providers are contractually required to protect your data and use it only for authorized purposes.Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.
For more information, please refer to our Privacy Policy.Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this notice or as required by law. When data is no longer needed, it is securely deleted or anonymized.Updates to This Notice
We may update this notice periodically to reflect changes in legal requirements or business practices. The “Last Updated” date indicates when changes were last made.Questions or Concerns?

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