Payment policy

At Elanom, your security and ease of payment are very important to us. We therefore provide a range of reliable, secure and widely used payment options to ensure a smooth checkout experience for customers in the United States.


 

credit and debit cards

 


secure and convenient payments


We accept major credit and debit cards, including Visa, Mastercard, American Express and Maestro. Paying by card is a secure and commonly used method and allows for fast order processing.


To complete your purchase using a credit or debit card:


Select “credit or debit card” during checkout.

Enter your card number, expiry date and security code.

Provide the required billing details.

Confirm the payment to complete the order.

After successful payment, you will be redirected to a confirmation page.

A confirmation email with your order details will be sent to you.


 

apple pay and google pay

 


mobile payment options


Customers using compatible Apple or Android devices can choose Apple Pay or Google Pay for a quick and contactless checkout.


To use Apple Pay or Google Pay:


Select the desired payment option at checkout.

Authenticate the transaction using Face ID, Touch ID or your device passcode.

Confirm your shipping and billing details.

Once approved, you will be redirected back to our website with an order confirmation.


 

shop pay

 


fast and secure checkout


Shop Pay allows returning customers to complete their purchase even faster by using stored delivery and payment details.


To pay with Shop Pay:


Choose “Shop Pay” at checkout.

Log in to your Shop Pay account.

Confirm the transaction and complete your order.

You will then be redirected to an order confirmation page.


 

paypal

 


secure online payments


PayPal is a globally recognised payment service that enables fast and secure online transactions without sharing your financial details directly with us.


To pay with PayPal:


Select “PayPal” as your payment method at checkout.

You will be redirected to the PayPal website.

Log in to your PayPal account or create a new one.

Confirm the payment.

After completion, you will be redirected back to our website to finalise your order.


Benefits of PayPal include fast checkout, enhanced buyer protection and secure handling of payment information.


Depending on your location, additional local payment options may occasionally be available and will be shown during checkout.


 

currency and pricing

 


All payments on elanom.com are processed in United States Dollar (USD).

All prices displayed on the website are shown in USD and include any applicable taxes such as VAT, where required by law.


 

security and data protection

 


Your payment security is our top priority. All transactions are encrypted using modern SSL technology to protect your personal and financial information. We regularly review and update our systems to comply with current security standards and legal requirements.


We do not store or have access to your full payment details at any time.


For information regarding refunds, chargebacks or payment disputes, please refer to our refund policy.

 

 

If you experience any issues during payment or have questions regarding billing, our customer service team is happy to assist you.

For additional information, please visit our frequently asked questions section or contact our customer service team directly.

 

 

Free Shipping

With us, shipping is always free – no matter where your order is delivered.

Returns Policy

Not quite right? No problem. You can return or exchange your order at any time. We offer a 14-day return or exchange policy if you are not satisfied with your purchase for any reason.

Customer Support

We place great importance on excellent customer service. Our support team is available five days a week to help with any questions or concerns.